Privacy Policy

This Privacy Policy explains how Cafe Farm Insurance processes personal data when users visit cafefarmcloset.monster or use our insurance selection services for retirees.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
01

Data We Collect

We may collect identification details, contact information, age or retirement-related information, preferences about insurance coverage, communication records, technical data, and any other information a user chooses to submit through the site.

The categories collected depend on the information needed to respond to inquiries and provide insurance selection support.
02

Sources of Data

We receive data when users complete forms, send messages, browse the site, or interact with cookies and similar technologies. We may also generate technical records such as access logs and usage statistics.

Information may come directly from users, from their devices, or from service interactions on the site.
03

Types of Cookies

The site may use essential cookies, preference cookies, and analytics cookies. Essential cookies support basic site functions, preference cookies remember settings, and analytics cookies help us understand how the site is used.

We use cookies with different functions, including those needed for operation and those used for analytics.
04

Cookie Controls

Users may block or delete cookies through their browser settings. Some cookies are necessary for the site to function, and limiting them may affect performance or available features.

Cookie choices can be managed through browser settings and, where available, site controls.
GDPR

Regulation

GDPR Overview

When GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract, compliance with legal obligations, or our legitimate interests, depending on the context and the type of data involved.

Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area, including users in Réunion, to the extent the processing falls within its scope.
This section summarizes GDPR-related information for users whose data is covered by that law.

Your privacy rights

GDPR Rights

Where applicable, individuals may request access, rectification, erasure, restriction, portability, or objection, and may withdraw consent where processing relies on consent. They may also lodge a complaint with the competent supervisory authority.

GDPR rights are available only where the regulation applies and subject to its conditions.
User Rights

Your Rights

Depending on applicable law, users may have rights to access, correct, delete, restrict, or object to processing, and to receive a copy of certain data. Some requests may be limited where we must retain information for legal or operational reasons.

Available rights may vary depending on the user’s location and the legal basis for processing.
Requests

How to Make a Request

To exercise a privacy right, a user should submit a clear request through the contact details in this policy and include enough information for us to identify the relevant data. We may ask for additional details before responding.

Requests are handled after reasonable verification of identity and scope.
Data Retention

Retention

We keep personal data only for as long as needed for the purpose for which it was collected, to meet legal or accounting requirements, or to protect our legitimate interests. When data is no longer needed, we delete it or anonymize it where feasible.

Retention depends on the purpose of collection, legal obligations, and the need to resolve disputes or maintain records.
Policy Updates

Policy Updates

If we make material changes, we will update the policy on the site and, where appropriate, provide additional notice before the changes take effect.

We may revise this policy to reflect legal, technical, or operational changes.

Purposes of Processing

We process personal data to respond to inquiries, assess service needs, provide insurance selection support, manage communications, maintain and secure the site, analyze usage, meet legal obligations, and handle disputes or enforcement matters.

We use personal data only for purposes that are relevant to the services offered on the site.

Service Providers and Partners

We may disclose personal data to hosting providers, analytics providers, communication tools, and other operational partners that support the site and our services. These parties act under instructions or contractual obligations appropriate to their role.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may share personal data where necessary to comply with legal obligations, respond to lawful requests, establish or defend legal claims, or protect the rights, safety, or security of users, our business, or others.

Disclosure may be required to comply with law, court orders, or lawful requests from public authorities.
Privacy Office

Contact Information

Email contact
help@cafefarmcloset.monster
Telephone
+262 692 27 54 66
Postal address
2 Boulevard du Front de Mer, 97460 Saint-Paul
Privacy contact